Terms & Conditions

1. Acceptance of these terms

By accessing or continuing to use the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you are using it as an individual, you confirm that you are of legal age to form a binding contract. If you do not agree, do not use the Service.

2. What Meet Brandie provides

Meet Brandie is an AI-powered management platform for user-generated-content ("UGC") creators. It helps you set up a creator profile, discover and pitch brands, generate content concepts and scripts, build a media kit, and track deals. Outputs are generated with the help of artificial intelligence and are provided as drafts for your review.

3. Your account

You must provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• use the Service for any unlawful, fraudulent, or deceptive purpose, or to send spam;
• infringe the intellectual property, privacy, or other rights of any person;
• interfere with or compromise the security or integrity of the Service, including by introducing malware, probing or scanning systems, or scraping data;
• attempt to reverse engineer, resell, or redistribute the Service or circumvent its technical limits.

5. AI outputs and acceptable AI use

The Service uses generative AI. You are responsible for the prompts and inputs you provide, for how you use any outputs, and for verifying their accuracy and suitability before relying on or publishing them. You must have the rights to any content you submit.

You must not use the Service to generate:

• illegal content, content that sexualizes minors, or non-consensual or deceptive deepfakes;
• hate speech, harassment, or content that incites violence;
• malware, or content designed to defraud or deceive; or
• content intended to jailbreak, bypass, or abuse the AI systems.

Accuracy disclaimer. AI outputs may be inaccurate, incomplete, or out of date and may not be suitable for regulated, legal, financial, medical, or other professional purposes without independent verification and human oversight. We do not guarantee any brand deal, income, or specific result.

6. Intellectual property

We retain all ownership of the Service and its intellectual property, including the software, documentation, and branding. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service within your selected plan. As between you and us, you retain rights in the content you submit, and you grant us a limited license to host and process that content solely to provide the Service. If you believe content on the Service infringes your rights, contact us at support@meetbrandie.com so we can review and, where appropriate, remove it; we may suspend accounts for repeated infringement.

7. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Refunds are described in our Refund Policy.

8. Service availability

We work hard to keep the Service running, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. We may modify or discontinue features.

9. Suspension and termination

We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time. On termination, your right to use the Service ends; we may delete your data after a reasonable period.

10. Disclaimers and liability

To the fullest extent permitted by law, the Service is provided "as is" without warranties of any kind, and we disclaim all implied warranties including merchantability and fitness for a particular purpose. To the extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect, consequential, or special damages. Nothing in these Terms excludes liability for fraud, death, or personal injury where that exclusion is not permitted by law.

11. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Continued use of the Service after changes take effect constitutes acceptance.

12. Contact

SPRINGMARKETING.CO LLC, doing business as meetBrandie — support@meetbrandie.com