Privacy Notice

1. Data we collect

• Account data — your name or handle, email address, and login credentials.
• Creator profile data — the niche, platforms, follower range, content style, goals, and dream brands you provide so the AI can personalize your outputs.
• Content you create — leads, pitches, deals, media kits, and generated assets you save.
• Support messages — anything you send us when you contact support.
• Usage and technical data — log data, device identifiers, and IP address.

Payment information is collected and processed by Paddle, our Merchant of Record; we do not store your full payment card details.

2. How and why we use your data

• To create and manage your account (performance of our contract with you).
• To provide the Service and generate personalized AI outputs (performance of contract).
• To secure the Service and prevent fraud and abuse (legitimate interests).
• To improve and develop the Service (legitimate interests).
• To provide customer support (performance of contract / legitimate interests).
• To send marketing communications where permitted (consent, which you can withdraw).

3. Who we share data with

• Service providers / subprocessors — hosting, database, analytics, and AI providers that help us operate the Service.
• Paddle — our Merchant of Record, for processing your purchase, managing subscriptions, payments, tax compliance, and invoicing.
• Professional advisers — such as legal and accounting advisers.
• Authorities — where required by law or to protect our rights.

4. International transfers

Your data may be processed in countries outside your own, including outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

5. Data retention

We keep your personal data for as long as your account is active and as needed to provide the Service, then delete or anonymize it when it is no longer needed, unless we must retain it to comply with legal obligations.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to our processing of your personal data, to data portability, and to withdraw consent. Where the GDPR applies, you also have the right to lodge a complaint with your supervisory authority, and we will respond to requests within one month. To exercise any right, contact us at support@meetbrandie.com.

7. Security

We use appropriate technical and organizational measures — including encryption in transit and access controls — to protect your personal data. No method of transmission or storage is completely secure, but we work to protect your information.

8. Cookies

We use essential cookies required to run the Service (for example, to keep you signed in). We may also use analytics cookies to understand usage. You can manage non-essential cookies through your browser settings.

9. Contact

SPRINGMARKETING.CO LLC, doing business as meetBrandie — support@meetbrandie.com